1. Information We Collect
When you use the contact form on our website, we collect the following information you voluntarily provide:
- Your full name
- Your email address
- The service you are enquiring about
- The content of your message
We do not collect any information automatically beyond standard server logs (IP address, browser type, pages visited) which are used solely for security and performance monitoring.
2. How We Use Your Information
The information you provide through the contact form is used exclusively to respond to your enquiry, discuss potential project requirements, and send you information about our services that you have requested. We do not use your information for automated marketing, profiling, or any purpose beyond direct communication related to your enquiry.
3. Data Storage and Security
Your contact information is stored securely in a private database accessible only to authorised Qedamay IT-Solution personnel. We implement industry-standard security measures including encrypted connections (HTTPS), secure database access controls, and regular security reviews. We retain contact form submissions for a maximum of 12 months, after which they are permanently deleted unless an ongoing business relationship exists.
4. Sharing of Information
We do not sell, trade, rent, or otherwise share your personal information with any third parties. Your data stays within Qedamay IT-Solution and is never disclosed to external parties.
5. Cookies
Our website uses only essential session cookies required for the secure operation of the admin panel. We do not use tracking cookies, advertising cookies, or any third-party analytics that collect personal data.
6. Your Rights
You have the right to request a copy of any personal data we hold about you, request correction of inaccurate data, request deletion of your data, and withdraw consent for us to contact you at any time. To exercise any of these rights, contact us at info@qedamayitsolution.com. We will respond within 24 hours.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.
8. Contact
If you have any questions about this Privacy Policy, please contact us at info@qedamayitsolution.com — Addis Ababa, Ethiopia.
Last updated: January 2025